Hiring a pet sitter ensures that pets receive proper care while their owners are away, but having a formal agreement in place is essential to clarify expectations and responsibilities. A well-drafted contract protects both parties by outlining the scope of services, payment terms, liability, and emergency protocols.
A written agreement helps prevent misunderstandings and ensures that all aspects of pet care are clearly defined. Whether hiring an independent provider or working with a professional agency, including key clauses in the document provides security and accountability. This guide explores the essential elements that should be included in a contract for pet sitting services.
1. Basic Information and Contact Details
The first section of the contract should include the details of both the pet owner and the individual providing care. This ensures clear communication and provides essential information in case of emergencies.
- Owner’s Details: Full name, address, and contact number
- Carer’s Details: Full name, business name (if applicable), contact number, and email address
- Emergency Contact: A backup person in case the owner is unreachable
- Veterinarian Information: Name, clinic address, and phone number
Having this information readily available allows for a swift response if unexpected situations arise.
2. Description of the Pet(s)
Each pet under the sitter’s care should be listed with relevant details to ensure their specific needs are addressed. This section should include:
- Name, species, and breed
- Age and weight
- Medical history, vaccinations, and any current medications
- Dietary preferences and restrictions
- Known behavioural traits (e.g., aggression, anxiety, or phobias)
Providing clear details about the animal’s health and temperament helps the carer tailor their approach to ensure a safe and comfortable experience.
3. Scope of Services and Responsibilities
Clearly outlining the duties expected of the carer ensures that all tasks are completed according to the owner’s preferences. This section should specify:
- Feeding schedule, including portion sizes and special dietary requirements
- Walks and exercise routines (if applicable)
- Grooming tasks, such as brushing or bathing (if included in the service)
- Medication administration, including dosage and frequency
- Waste disposal, including litter box cleaning or outdoor clean-up
- Playtime and social interaction requirements
- Special care instructions for senior pets or those with medical conditions
If additional responsibilities such as bringing in mail or watering plants are expected, they should also be explicitly mentioned in this section.
4. Duration of the Agreement
The contract should define the specific dates and times the service will be provided. This includes:
- Start and end dates of the agreement
- Expected visit times and duration (for drop-in services)
- Overnight care details, if applicable
Including these details prevents scheduling conflicts and ensures clarity regarding service timelines.
5. Payment Terms and Rates
Establishing a clear payment structure helps avoid disputes regarding compensation. The agreement should include:
- Total service cost – Whether charged per visit, per day, or as a package
- Payment method – Cash, bank transfer, or digital payment platforms
- Deposit requirements – If a down payment is necessary to secure the booking
- Cancellation policy – Fees applicable if the owner cancels at the last minute
- Late payment penalties – If charges apply for overdue balances
Both parties should agree on these terms before signing the contract to prevent financial misunderstandings.
6. Liability and Insurance
Defining liability coverage is crucial in case of accidents, injuries, or property damage. This section should clarify:
- Whether the carer is responsible for veterinary expenses if an animal becomes ill under their supervision
- If the owner assumes liability for injuries caused by their pet (e.g., biting, scratching, or property damage)
- Whether the carer has pet sitting insurance to cover accidents, lost keys, or medical emergencies
Having a clear liability clause protects both parties and ensures accountability.
7. Emergency Procedures
Emergencies can occur unexpectedly, and having a clear protocol in place ensures swift action. The contract should detail:
- What steps the carer should take in case of a medical emergency
- Authorisation for veterinary care, including spending limits for treatment
- Preferred veterinary clinic or alternative options if the primary clinic is unavailable
- Contacting the owner or emergency contact before making medical decisions
A well-defined emergency plan ensures that pets receive prompt care when necessary.
8. Security and Home Access
For in-home pet care, security measures should be outlined to protect both the owner’s property and the carer. This section should include:
- How keys or access codes will be handled and returned
- Whether the carer is permitted to enter certain areas of the home
- Use of security cameras or alarm systems and whether the owner consents to their use
- Prohibition of unauthorised visitors during the sitting period
Clear security guidelines provide peace of mind for homeowners and ensure their property remains protected.
9. Termination and Modification Clause
The agreement should specify the conditions under which either party can terminate or modify the arrangement. This may include:
- Advance notice required for terminating the service
- Conditions that justify immediate termination (e.g., mistreatment of the pet, non-payment, or unfulfilled responsibilities)
- Agreement on modifications, such as additional services or extended dates
Including a termination clause ensures flexibility while protecting both the owner and the carer from unexpected disputes.
10. Signature and Agreement
Finally, both parties should sign the document to confirm their understanding and acceptance of the terms. This section should include:
- Printed names of both parties
- Signatures and date of agreement
- A clause stating that both parties acknowledge and accept the terms outlined
Having a signed contract ensures legal enforceability and provides a reference in case of any disagreements.
Final Thoughts
A well-structured agreement provides security, clarity, and peace of mind for both pet owners and those entrusted with their care. By detailing responsibilities, payment terms, liability coverage, and emergency procedures, both parties can ensure a smooth and professional arrangement.
Taking the time to draft a comprehensive contract not only protects against potential misunderstandings but also fosters a positive and trusting relationship between the pet’s owner and the individual providing care.
