Looking for a reliable maid agency in Singapore?
Whether you’re in need of domestic help or looking for professional cleaning services, choosing the right agency is key. With a variety of options available, it’s important to consider factors like reputation, service quality, and the expertise of the maids they provide.
In this guide, we explore some of the top maid agencies in Singapore that offer skilled and trustworthy professionals to meet your household needs.
How to Choose the Best Maid Agency in Singapore
Finding the right maid agency can make a significant difference in ensuring smooth household management. Here are five key points to consider when choosing the best maid agency for your needs:
1. Check for Licensing and Accreditation
Ensure that the maid agency is registered with the Ministry of Manpower (MOM). This guarantees that the agency adheres to legal standards and provides trustworthy, trained maids.
2. Review Customer Feedback and Testimonials
Look for reviews and testimonials from previous clients to assess the agency’s reputation. Real-life experiences can offer valuable insights into the agency’s service quality and reliability.
3. Evaluate the Range of Services
Choose an agency that offers a variety of maid services, from full-time to part-time maids, as well as specialized services. This flexibility allows you to find a solution tailored to your specific needs.
4. Assess the Maid Selection Process
Inquire about how the agency selects and trains its maids. A reputable agency will have a thorough vetting process to ensure the maids are skilled, experienced, and reliable.
5. Consider the Agency’s Support and Warranty Policies
Check if the agency offers support after placement, including maid replacement or refunds if needed. A good agency will have clear policies to handle any issues that may arise during the employment period.
Choosing the right maid agency ensures that your household needs are efficiently met while maintaining peace of mind. By considering these key points, you can find a reliable and trustworthy agency that suits your requirements.
Why Hire a Home Helper in Singapore
Hiring a home helper can greatly improve the management of your household, offering both convenience and efficiency. Here are five reasons why hiring a home helper is a beneficial choice:
1. Save Time for Important Tasks
Hiring a home helper allows you to focus on your career, family, or personal time while ensuring that household chores are taken care of. This can significantly reduce your daily stress and help you maintain a better work-life balance.
2. Improve Household Efficiency
A dedicated home helper can assist with daily tasks such as cleaning, cooking, and organizing, making your home run smoothly. Their support ensures that your household stays tidy and functional without you having to invest time and energy into every task.
3. Get Professional Help for Specific Needs
Home helpers in Singapore can specialize in various areas, such as elderly care, childcare, or housekeeping. This tailored support ensures that you receive professional assistance for specific family or home needs.
4. Support for Busy Families
For families with young children or elderly members, a home helper can provide much-needed assistance. They can help with child-rearing, managing daily routines, or looking after elderly parents, giving you more time to focus on your responsibilities.
5. Peace of Mind and Convenience
With a reliable home helper, you can enjoy peace of mind knowing that your household is well-managed. Their presence helps reduce the burden of managing chores and care, leading to a more organized and stress-free environment.
Hiring a home helper brings many advantages, from enhancing household efficiency to providing personal support. By employing a helper, you can improve your quality of life while maintaining a well-run home.
1. JForce Employment Service
JForce is a leading maid agency in Singapore, providing reliable and skilled domestic helpers for a variety of household needs. With a strong reputation for professionalism and customer care, JForce ensures seamless maid placements tailored to each family’s specific requirements.
Services Offered and Policies
JForce offers a range of maid services, including full-time, part-time, and transfer maids, catering to various household needs such as child care, elderly care, and general housekeeping. The agency also provides specialised services, including Mandarin-speaking maids and maid transfers for those seeking a change, ensuring flexibility and personalised solutions for every family.
To further enhance client satisfaction, JForce offers guarantee policies, ensuring the well-being of both employers and domestic helpers. In the event that a maid is not a suitable fit, the agency provides support with replacements, efficiently handling the process to give families peace of mind.
Licensing and Accreditation
This agency is fully licensed with the MOM, ensuring compliance with all local regulations regarding maid employment. As a licensed agency, JForce guarantees that all domestic helpers placed through the agency are legally registered, and the agency adheres to the highest standards of professionalism and accountability in the industry.
Maid Selection, Training, and Qualifications
JForce employs a meticulous maid selection process, ensuring that each domestic helper undergoes a thorough background check and is equipped with the necessary skills to meet household needs.
The agency offers comprehensive training programmes in various areas such as language proficiency, cooking, child and elderly care, and housekeeping. This training ensures that all maids are not only qualified but also prepared to integrate smoothly into their new roles, providing reliable and skilled assistance for families.
Customer Reviews
JForce Maid Agency has earned positive reviews, with a 4.3-star Google rating. Clients praise the agency’s professionalism, attentiveness, and clear communication throughout the hiring process. The team’s patience and thorough guidance ensure a smooth, stress-free experience, making JForce highly recommended for reliable and expert maid placements.
2. Island Maids
Island Maids is a trusted maid agency in Singapore, offering a variety of domestic helper services with a focus on reliable, well-trained maids. With nine branches across the island, they provide hassle-free maid placements tailored to your family’s unique needs.
Services Offered and Policies
Island Maids provides a wide range of maid services, including Indonesian, Myanmar, Filipino, and Mizoram maids, along with direct hiring options. They also offer additional services such as confinement nannies, post and prenatal massage, and a comprehensive training school for maids. For seamless hiring, they assist with work permit renewals, maid transport, and home leave applications.
Their policies ensure the hiring process is smooth, handling all paperwork, background checks, and medical screenings. Clients are supported through every step, from selecting a maid to post-placement integration.
Licensing and Accreditation
They are a licensed agency, adhering to all regulations set by Singapore’s MOM. Their compliance with MOM standards ensures that all domestic helpers are legally employed and that the agency operates within the legal framework.
The agency is also known for providing fully vetted maids, ensuring that both the employer and helper’s rights are protected, giving families peace of mind during the hiring process.
Maid Selection, Training, and Qualifications
Island Maids takes pride in its thorough maid selection process, which includes detailed interviews and background checks to ensure that only the most qualified candidates are selected. They offer specialized training through their in-house Island Maids Training School, covering essential skills such as caregiving, housekeeping, and communication in English.
The maids undergo health screenings and are educated in Singapore’s culture and working environment to ensure a smooth transition into their new roles. The agency’s focus on training and integration ensures that each maid is well-prepared to meet the specific needs of the employer.
Customer Reviews
Island Maids has built a strong reputation for its professional and attentive service. Clients appreciate the personalised guidance, transparency, and responsiveness throughout the hiring process. The agency’s commitment to matching the right maid to household needs has led to high satisfaction, with many clients recommending their services for a smooth, stress-free experience.
3. Best Home Employment
Best Home Employment is a trusted maid agency in Singapore, offering top-quality domestic helper services with a focus on transparent recruitment, thorough training, and exceptional customer care. With over 30 years of experience, they are committed to matching families with reliable, well-trained maids.
Services Offered and Policies
Best Home Employment offers a comprehensive range of maid services, including the placement of Myanmar, Filipino, Indonesian, and part-time maids, alongside an Advanced Placement Scheme for quick deployment. They specialise in pre- and post-arrival training and provide additional services such as work permit renewals, transport, lodging, and medical assistance for maids. With a commitment to transparency, they promise no hidden fees, ensuring a smooth process from hiring to post-placement care.
Licensing and Accreditation
Best Home Employment is a fully licensed maid agency in Singapore, holding MOM license number 96C5039. The agency adheres to MOM’s regulations, ensuring that all maids are legally employed and receive appropriate training. Their commitment to quality and transparency provides families with peace of mind throughout the hiring process.
Maid Selection, Training, and Qualifications
Best Home Employment’s recruitment team travels to source countries to personally interview candidates and conduct medical checks, ensuring the highest level of transparency. All maids undergo thorough pre- and post-arrival training at both overseas and local facilities. The agency provides detailed resumes for each maid, offering accurate information on their background, health, and qualifications. This meticulous process ensures that the maids are well-prepared to meet the diverse needs of Singaporean households.
Customer Reviews
Best Home Employment Agency maintains a 4.7-star Google rating, with clients praising its professionalism and excellent customer service. The staff is noted for being efficient, helpful, and knowledgeable. The agency’s reliable and trustworthy services have earned repeat business, making it a top choice for future hiring needs. Best Home Employment stands out for its dedication to service and customer satisfaction.
4. EELIT Agency
EELIT Agency is a trusted maid agency in Singapore, specialising in providing high-quality migrant domestic workers (MDWs). They offer personalised service and comprehensive training for each helper.
Services Offered and Policies
EELIT Agency offers a wide range of maid services, including the placement of MDWs, direct hiring for families bringing in their own helpers, and transfer maid placements. They provide comprehensive training for caregivers, MDWs, and assistance with work permit applications and renewals.
For flexible cleaning needs, part-time helpers are available for tasks like mopping, sweeping, ironing, and post-event cleaning. With a customer-centric approach, EELIT ensures transparent pricing with no hidden fees, focusing on the satisfaction of both employers and helpers.
Licensing and Accreditation
This agency is fully licensed by the MOM in Singapore, ensuring that it operates in full compliance with local regulations governing the employment of migrant domestic workers. The agency’s commitment to quality service and legal compliance provides peace of mind to employers, knowing that all helpers placed through EELIT are properly documented and meet the necessary legal and health standards required by MOM.
Maid Selection, Training, and Qualifications
EELIT Agency takes a hands-on approach to selecting maids, focusing on the reliability, honesty, and domestic skills of each candidate. They offer pre-deployment training, including intensive housekeeping, utilities saving, time management, and basic cooking, to ensure that each maid is well-prepared for their role.
Upon arrival in Singapore, maids undergo additional orientation and back-to-basic training at EELIT’s lodging facilities. This comprehensive training process helps helpers adapt to their new environment and perform their tasks effectively, reducing the risk of conflicts and improving long-term employment satisfaction.
Customer Reviews
EELIT Agency boasts a 4.9-star rating on Google, with clients praising its professionalism, attention to detail, and high-quality helpers. The agency is noted for its thorough matching process and personalized guidance throughout the hiring and adaptation stages. Customers highlight the helpfulness and responsiveness of the staff, ensuring a smooth experience. EELIT’s commitment to reliable, well-trained maids has made it a trusted choice among clients.
5. Raymond Maids
Raymond Maids is a leading maid agency in Singapore with over 30 years of experience, specialising in providing trained domestic helpers from Indonesia, the Philippines, and Myanmar. They offer tailored placements for every household’s unique needs.
Services Offered and Policies
Raymond Maids offers a wide range of services, including the placement of new, transfer, and APS FDWs, along with direct hire options, medical check-ups, home leave arrangements, and embassy liaison. They also provide caregiver training, work permit applications, and follow-up services, ensuring a seamless experience for both employers and employees.
They prioritise well-trained, pre-screened helpers to minimise conflicts and transfers, with a strong focus on after-sales support through counselling and regular follow-up calls. While specific guarantee policies are not detailed, their commitment to transparent pricing and customer satisfaction enhances their customer-first approach.
Licensing and Accreditation
Raymond Maids is fully licensed by the MOM, ensuring compliance with all legal requirements for hiring domestic workers in Singapore. As part of the MOM’s Advance Placement Scheme (APS), the agency is authorised to bring in workers ahead of securing employment, offering faster deployment and better matching for families. Raymond Maids maintains a solid reputation for adhering to MOM regulations and offering high-quality services.
Maid Selection, Training, and Qualifications
This agency follows a rigorous four-step screening process for selecting maids. This includes initial overseas training, interviews conducted by management, and a final assessment to ensure the helper is a good fit for the employer.
Helpers undergo extensive pre-deployment training in areas like household cleaning, cooking, and time management. Raymond Maids also partners with external training providers for specialized caregiver courses, ensuring that helpers are well-prepared to meet the diverse needs of Singaporean households. Additionally, they offer a one-day orientation for new caregivers to help them acclimate to their role.
Customer Reviews
Raymond Maids is praised for its efficient, customer-focused service, with clients appreciating the seamless hiring process. The agency’s team is commended for their professionalism, timely support, and dedication to meeting employers’ specific needs. Customers also highlight the well-trained, polite, and hardworking maids provided, along with clear communication and assistance with paperwork. Overall, clients express high satisfaction and confidently recommend Raymond Maids.
6. Help Is Here
Help Is Here is a trusted maid agency in Singapore, providing highly experienced and skilled maids for families in need of infant care, eldercare, and general household assistance, ensuring seamless and professional service.
Services Offered and Policies
Help Is Here offers a wide range of maid services, including the employment of skilled maids for infant care, eldercare, and general household chores. They also specialise in providing upskilled maids for pre- and post-partum care at more affordable rates compared to confinement nannies.
In addition to maid placements, they handle the full process, including work permit applications, maid insurance, and air ticket bookings. Their policies prioritise matching the best maid to each family’s needs, ensuring a smooth transition with comprehensive training and support throughout the maid’s employment.
Licensing and Accreditation
While there is no specific information available about Help Is Here’s licensing and accreditation, their commitment to providing highly trained and skilled maids, along with their transparent and customer-focused approach, ensures a high standard of service. Their rigorous screening and training processes reflect a dedication to maintaining quality, making them a reliable choice for families in Singapore.
Maid Selection, Training, and Qualifications
Help Is Here maintains a rigorous selection process, with each maid undergoing thorough screening by an in-house recruiter. Maids are assessed for skills in baby care, eldercare, and household tasks. They also receive pre-deployment training, ensuring they are equipped to meet the specific needs of their employers.
Additionally, the agency provides further training to upskill maids in areas like infant care, eldercare, and household management, allowing them to offer high-quality care and reduce the need for ongoing supervision. This commitment ensures that only highly qualified maids are selected for placement.
Customer Reviews
Help Is Here has earned a strong reputation with a 4.8-star Google rating, praised for its excellent customer service and professionalism. Clients value the agency’s attentive and patient staff, noting their clear guidance throughout the hiring process and prompt assistance with concerns, even during busy periods like the festive season. The agency’s commitment to customer satisfaction, including follow-up support, has made it a trusted choice for families seeking domestic helpers.
7. Westrama
Westrama is a reputable maid agency in Singapore, offering professional and well-trained Indian, Tamil, Punjabi, and South Indian maids for a variety of domestic services. With over 40 years of experience, they ensure the best match for your household.
Services Offered and Policies
Westrama provides a wide range of maid services, including the recruitment of Indian, Tamil, Punjabi, and South Indian maids for domestic tasks such as cleaning, babysitting, cooking, and elderly care. They offer direct hire, transfer maid placements, and comprehensive support services like work permit applications, passport renewals, and medical check-ups.
The company also provides training for their maids in areas like cooking, eldercare, and spoken English to enhance their skills and meet clients’ specific needs. Their customer-centric policies focus on ensuring that every maid is properly trained and equipped before deployment, offering clients peace of mind.
Licensing and Accreditation
The agency is a fully licensed maid agency, with UEN# 201323991R and Licence# 14C6930, ensuring compliance with the MOM regulations. This accreditation guarantees that the agency adheres to local employment standards and provides legally compliant services. Their long-standing reputation and commitment to professionalism make them a trusted choice for hiring foreign domestic workers in Singapore.
Maid Selection, Training, and Qualifications
Westrama follows a thorough selection process for hiring maids, focusing on verifying background checks, work experience, and skills. Maids are trained in various domestic services, including cooking, cleaning, babysitting, and elderly care, ensuring they are well-prepared for their roles.
The company’s training also includes practical workshops in spoken English and other essential skills, and they conduct regular assessments to maintain high standards. Their team personally conducts face-to-face interviews and provides comprehensive orientation to ensure that each maid meets the client’s requirements, making them an ideal fit for the household.
Customer Reviews
Westrama has earned a 4.5-star Google rating, with customers praising its responsive, kind, and professional service. Clients appreciate the agency’s ability to match them with suitable helpers and the quality of training provided. Many highlight the efficient, hassle-free experience and express gratitude for the excellent service throughout the hiring process.
8. Helpling
Helpling is a leading maid agency in Singapore, offering reliable, professionally trained part-time and full-time maids for a variety of household tasks, including cleaning, elderly and childcare, and meal preparation.
Services Offered and Policies
Helpling offers flexible maid services, including part-time and full-time domestic helpers trained in home cleaning, meal preparation, elderly and child care, and errands. Their part-time maids are available for general cleaning, ironing, fridge cleaning, and even specific tasks like organising and decluttering.
They also offer flexible booking options with competitive pricing, including one-off and regular cleaning services. All bookings are handled online, with transparent rates and no hidden costs. Helpling’s services are designed for busy professionals and families, offering convenience and affordability without long-term commitments, providing the flexibility clients need.
Licensing and Accreditation
While Helpling’s licensing details are not specified, the agency maintains high standards with a rigorous selection and training process. All maids are professionally trained and vetted to meet client expectations. Their transparent pricing, reliable customer support, and focus on quality care make them a trusted choice for families in Singapore.
Maid Selection, Training, and Qualifications
Helpling ensures all their maids undergo rigorous training, with over 200 hours of hotel-grade training, covering essential skills like bed-making, surface disinfection, and organisation. Their maids are certified in Light Home Caregiving Skills Course, equipping them to handle tasks such as elderly and child care.
What’s more, this agency also selects maids based on their work experience, language skills, and customer reviews, ensuring that each helper is highly qualified and a good match for the client’s needs. The agency’s detailed training and vetting process guarantee that only the best maids are matched with families.
Customer Reviews
Helpling Singapore has received positive feedback with a 5.0 Google rating. Customers highlight the well-trained cleaners, responsive customer service, and seamless booking process. Many have recommended their services to family and friends, praising the team for their professionalism and efficiency in handling any issues that arise during the booking process.
9. Homekeeper
Homekeeper is a trusted maid agency in Singapore with over 20 years of experience, offering a range of domestic helper services, including infant care, elder care, and housekeeping, ensuring peace of mind for families.
Services Offered and Policies
Homekeeper provides a variety of maid services, including fresh, transfer, and experienced maids from countries. They specialise in infant care, elder care, and general housekeeping. The agency offers comprehensive support, from the initial enquiry to deployment, ensuring a smooth process. Homekeeper also provides essential services such as maid insurance, pre-employment training, and processing employment paperwork.
Their policies focus on matching maids to the specific needs of each family, offering continuous support and resolving any issues through counselling or re-training, making them a reliable choice for families in Singapore.
Licensing and Accreditation
Their agency is fully licensed by the MOM with license numbers 09C5350, 09C5352, and 22C0891. This accreditation ensures that they comply with all MOM regulations and standards, guaranteeing a safe and reliable maid placement process for their clients.
Maid Selection, Training, and Qualifications
Homekeeper follows a thorough recruitment process to ensure that all maids are carefully selected and have passed rigorous background checks. Their maids undergo professional training in infant care, elder care, housekeeping, cooking, and basic English and Mandarin at both local and overseas training centres. This ensures that the maids are well-prepared to meet the specific requirements of each family.
Customer Reviews
This company has received a positive response with a 5-star Google rating. Customers appreciate the agency’s patient and thorough guidance throughout the hiring process, making it a smooth and fuss-free experience. Many have praised the helpful staff for understanding their needs and recommending suitable helpers, leading to successful placements. The agency is highly recommended for those looking for reliable and efficient domestic help.
Final Thoughts
Selecting the right maid agency is crucial for ensuring a smooth and stress-free experience when hiring a domestic helper.
The agencies featured in this article are known for their professionalism, attentive customer service, and well-trained maids who are matched to meet each family’s specific needs. With a commitment to providing transparent, reliable services, these agencies are trusted by families across Singapore.
Whether you’re hiring for the first time or looking for a reliable helper, these agencies are dedicated to delivering exceptional results and ensuring your satisfaction throughout the process.
