Letting a stranger into your home can go right or wrong.
There are so many ways it can play out. Living in a city as crowded and quick as ours, finding good help sometimes feels urgent.
And there are so many maid agencies in Singapore promising reliable help.
But in the end, trust is a hard thing to hand out. We put this list together so you can stop guessing about the people you welcome into your space.
Keep reading. What you need to know is waiting just below.
How to Choose the Best Maid Agency in Singapore
First, check that the agency is registered with the Ministry of Manpower. A license is not only official. It is proof the agency respects the rules. It means the maids they send have been trained. This lowers the chance you run into trouble later.
Listen to what people say about the agency. Search out real reviews, the ones that tell you the good and the bad. Learn from the problems others faced. Notice what went well. Honest reviews often spill the truth about whether the service is worth it.
Ask how the agency finds and trains its staff. Good agencies do not avoid this question. They will walk you through their screening process. They will tell you how they teach and prepare their workers for a home setting.
You want a team that knows their business. If they are making it up as they go, they are not the right fit. Simple as that.
Think about what you want as well. Some families need support every day. Some only want a break now and then. A dependable agency will give you real choices. If your needs are specific, like special meals or child supervision, speak up. The right agency will listen.
Most of all, trust your instincts. Choose carefully and stay aware. That is how you find help you can count on.
Why Hire a Home Helper in Singapore
Managing a household is not easy. That’s why many families in Singapore rely on home helpers.
1. Home helpers basically free up your time. You can focus on what you do best when you do not have to worry about chores. Work and home life can have more balance then.
2. A helper takes care of daily tasks that you probably dread. Your home stays tidy and runs without constant effort from you with their help.
3. Home helpers have certain skills that can make your life easier. Most of them focus on taking care of children or elderly in your home. Others are focused on cleaning. Whatever it is, you get help that matches the needs of your family.
Even when the help is busy with chores or keeping the kitchen in order, their true value goes deeper. They lessen the weight you carry around in your head. And that peace alone is what really makes it all worth it.
1. JayaMaids
Jaya first opened its doors in 1994 with a clear purpose. The company set up a training center in Indonesia to prepare domestic workers for roles with agencies in Singapore.
Inside that center, the work is steady and direct. Each day, trainees learn practical skills they will need.
They practice caring for children. They learn to support the elderly. Daily chores become lessons about managing a household. By the end of their time here, these workers are ready for the pace and demands of family life in Singapore.
In Singapore, clients know JayaMaids for its personal touch. That’s because they treat each request with respect and give it full attention, no matter how small.
And this way of working brings clients back again and again. When someone asks for a change, they adapt their service to fit what the customer needs.
If customers make their requests with respect, the agency often responds by offering refunds. Past clients often say that they were treated honestly when they spoke up about their experiences. Over time, the steady work of the agency has started to get some notice.
In 2018, JayaMaids earned the Employment Agency Award. The company was also recognized with the Singapore Excellence Award in 2013 and 2014, as well as with honors from Singapore Quality Brands during those same years.
2. JForce Employment Service
JForce Employment Service is known in Singapore as a reliable maid agency. The company connects families with domestic helpers who bring skill and care to a variety of household tasks.
Need help with young children, an aging parent, or the daily chores that never let up? JForce covers all of these needs.
Their services include placing full time and part time maids and arranging transfer maids for families looking for new help without waiting long.
If you need someone who can speak Mandarin, or if you want the handover to go smoothly, they already have people in place to help.
Clients find reassurance in JForce’s guarantee policies, too. When an employer or a helper finds the matching is wrong, the agency handles replacements and guides families through the process.
JForce also holds a full license from the Ministry of Manpower in Singapore. This means the company complies with all local regulations and makes sure every helper is legally registered.
Their standards for professionalism and accountability meet the highest mark.
The agency does not rush the selection of domestic helpers as well. Every candidate goes through a background check and shows they have the skills a busy household needs.
3. Best Home Employment
Best Home Employment has built a reputation for reliability among families in Singapore.
For over thirty years, they have made it their business to connect households with trustworthy helpers from Myanmar, the Philippines, and Indonesia.
Some families need part time support, and the agency handles that as well.
When a family needs help quickly, the Advanced Placement Scheme cuts the waiting time. Training for each helper starts before she even sets foot in Singapore, and continues as she settles in.
New arrivals learn about daily routines, customs, and expectations inside a Singapore home.
The agency helps with permit renewals and takes care of practical needs such as transport and accommodation. If a helper gets sick, they arrange medical care right away.
Families know exactly what to expect because all costs are made clear from the start, too.
The agency asso follows guidelines set by Singapore’s Ministry of Manpower. Every helper is properly trained, and each case is handled legally from beginning to end.
4. EELIT Agency
EELIT Agency is a well regarded maid agency in Singapore. Its work centers on linking capable Migrant Domestic Workers (MDW) with families searching for steady help in the home.
The staff matches helpers to employers, handles direct hiring for clients who wish to bring in a helper from overseas, and arranges for helpers hoping to transfer.
Workers trained through EELIT go through a careful preparation process. The agency offers hands-on training in caregiving and household work.
Helpers learn the basics of cleaning, managing their time, saving on water and electricity, and cooking simple meals. By the time they start their jobs, they understand what families in Singapore expect of them.
EELIT also stands by both families and workers throughout the work permit process. This includes handling all the paperwork, even renewals, so families do not have to wrestle with the confusing system by themselves.
And when a worker sets foot in Singapore, her first stop is EELIT’s own lodging, where she receives extra orientation and practical training.
The agency holds a full license from Singapore’s Ministry of Manpower and follows all rules for hiring migrant domestic workers. Their focus on quality and compliance means every worker has the right papers and meets all legal and health requirements set by local authorities.
5. Raymond Maids
Raymond Maids has built its reputation in Singapore across three decades. Many families keep coming back, trusting the agency to help them find domestic helpers who will be a good match.
The team reaches out to candidates from Indonesia, the Philippines, and Myanmar. These strong connections mean families have a better chance of meeting the right person when the time comes to hire.
When a family is looking for a new helper, or needs guidance with Singapore’s Advanced Placement Scheme, Raymond Maids steps in.
The staff takes care of hiring both new arrivals and helpers already working in Singapore who want to transfer. The agency handles the details, so clients can turn their attention back to home and family.
The people at Raymond Maids do more than match helpers to households. They arrange work permits and caregiver training.
Once someone is placed, they keep in touch. Follow up calls and counseling help families and helpers sort out any problems before they get out of hand.
The agency holds a full license from the Ministry of Manpower and follows the rules for hiring domestic workers. Through the Advanced Placement Scheme, families can meet and hire potential helpers before a contract is signed.
This can mean less waiting. Families see the people they may invite into their homes and find a good fit, sooner.
6. Help Is Here
Help Is Here is a maid agency in Singapore, known over the years for sending reliable helpers into homes around the city. Families trust the agency for help with daily chores, child care, and support for elderly relatives. Each family gets matched with a helper whose skills fit their needs.
And the agency does not rush this step. They look at what each household is missing and find someone who can fill that gap.
If a family is about to welcome a newborn and needs someone who truly understands what it takes to care for an infant, Help Is Here steps up with helpers who have special training for those early weeks.
Their rates are lower than most agencies that provide confinement nannies. Families under pressure from new responsibilities find some relief in the pricing.
Help Is Here does more than send a helper to your door and call it done, too. The staff sort out the paperwork, such as work permits and insurance, so families are not buried in details.
Each helper is screened before placement. Training always starts before the first day at a new job. If a helper later wants to build skills or boost confidence, extra courses are open to them.
7. Westrama
Westrama has worked as a maid agency in Singapore for over forty years. Families across the city turn to them when they need Indian, Tamil, Punjabi, or South Indian maids.
Westrama covers many domestic needs. Their maids clean homes, watch children, cook meals, and care for elderly relatives. Clients can choose to hire maids directly, or they can use transfer placements.
The agency also manages every detail, from work permits and passport renewals to medical checkups, so families do not have to worry.
Training remains at the heart of what Westrama does, too.
Maids learn how to cook, give eldercare, and speak English in practical ways, preparing them for the varied needs of Singapore’s homes. Each maid starts work only after she completes this training.
The agency holds a full license and follows all rules set by the Ministry of Manpower. Meetings happen face to face. Every candidate sits with the Westrama team for an interview.
Each one also goes through a thorough orientation before joining a household. This careful process helps match the right person to each family, and gives maids what they need to step in and truly help.
8. Helpling
Among maid agencies in Singapore, Helpling is a name that often comes up.
The company connects customers with part time and full time maids. These chores range from cleaning and cooking to caring for children or elderly family members, and running errands.
The agency works around different needs, offering both single visits and regular appointments. Prices are listed up front so no one is caught off guard by hidden fees. The booking and payment process is handled online from start to finish.
Clients are not bound by long contracts, too. They book when help is needed, as often or as little as their lives demand.
And every maid at Helpling goes through strict training. More than two hundred hours of hotel level instruction lay the groundwork. The program covers everything from making beds to disinfecting surfaces.
Maids learn how to set up a home so it feels orderly and calm, never chaotic. Each one earns certification in caregiving. They are ready to look after elderly parents or young children when needed.
The agency also looks at past work, pays careful attention to how each maid communicates with clients, and collects feedback from the families they assist. Only those who meet each standard are matched with clients.
9. Homekeeper
For more than twenty years, Homekeeper has worked with families across Singapore. As a maid agency, they help with infant care, elder care, and the daily routines that keep a household organized.
Their support begins with your first call and stays with you until your helper steps through the front door.
Homekeeper matches families with a wide range of helpers. You might meet someone new, someone with many years behind her, or someone moving from one family to the next.
Whatever your needs, they listen and guide, making sure every part of the process is clear and reliable.
But the agency’s responsibility does not stop once a helper is assigned. Homekeeper manages the paperwork, sets up insurance, and ensures each helper attends the training needed to start with confidence.
Training includes basic English and Mandarin, opening doors to good communication.
Another thing is that Homekeeper responds quickly if issues arise after placement. If needed, they arrange counseling and retraining, so families feel supported for the long haul.
Licensed by the Ministry of Manpower, Homekeeper follows every regulation set in Singapore. Every helper faces a background check. No step is overlooked.
Conclusion
Letting someone into your home to help is not something to decide in a hurry. Each agency on this list gives you a real chance at finding help and a place where your family feels safe.
When you reach out, keep your eyes open. Ask what you need to know. Listen to your gut, because you know your home best.
With a good agency on your side, bringing in help becomes less of a gamble and more of a new beginning. Our hope is that this guide makes your path a little clearer as you move ahead.
