Balancing work, taking care of children or elderly parents, and managing an entire household can be quite taxing. As such, hiring a maid or a helper is rather beneficial.
Interestingly, in Singapore, domestic helpers come from a number of countries like Indonesia, Myanmar, India, the Philippines, and Cambodia. That said, Singaporeans tend to choose Indonesian maids in particular.
Actually, Indonesian helpers make up more than 50% of the foreign domestic worker in Singapore.
Why choose Indonesian maids?
- Language: A good number of Singaporeans speak Malay, especially the older generation. Since the Malay language is very similar to Bahasa Indonesia, Indonesian maids have an advantage. They are usually preferred by employers taking care of the elderly.
- Trainability: It is believed that Indonesian maids are easier to train and settle in the household.
- Religion: Since Singapore is a multiracial country, families prefer to hire helpers that are of similar religious faith. Indonesians are similar to that faith.
- Willingness: Indonesian Migrant Domestic Workers (MDWs) are said to be much more willing and enthusiastic to provide care for infants, children, and the elderly.
- Cooking Style: Indonesian food is similar, tasty, familiar, and popular among Singaporeans. As such, since Indonesian food suits the tastebuds of Singaporeans,
Cost
The salary for Indonesian maids generally cost between $550 to $850, though there are other costs that you need to take into consideration when hiring an Indonesian helper:
- Monthly levy paid to the Ministry of Manpower (MOM)
- Off-day compensation (if any)
- Living expenses
To ensure that all agencies covered in this article are some of the best in the country, I made sure to check their years of experience, placement volume, transfer rate, and retention rate are better than the industry average according to the MOM’s website. Likewise, all listed agencies have not incurred any demerit points from MOM.
1) JayaMaids

With a legacy spanning nearly three decades, JayaMaids is a top choice for families in Singapore seeking dependable and well-trained Indonesian domestic helpers. Established in 1994 with its own training center in Indonesia, Jaya has since become a household name, known for its professionalism, customer-focused approach, and award-winning services.
Why Choose JayaMaids?
- Decades of Experience
Jaya’s journey began in 1994 with the establishment of its own training center in Indonesia, supplying well-trained domestic helpers to over 40 agencies in Singapore. By 2006, Jaya decided to expand its operations directly to Singapore, ensuring families receive the best Indonesian maids through their in-house expertise and streamlined processes. - Dedicated Training Facilities
The agency’s Indonesian training center specializes in equipping domestic helpers with essential skills in childcare, eldercare, and household management. This rigorous preparation ensures Jaya’s Indonesian maids are ready to meet the high standards of Singaporean families. - Customer-Centric Approach
JayaMaids is renowned for treating clients like friends, fostering a warm and approachable relationship. Their flexibility with refunds for cooperative and kind clients, as highlighted in glowing customer reviews, demonstrates their commitment to customer satisfaction. - Award-Winning Excellence
JayaMaids’ dedication to quality and professionalism has earned them multiple accolades including Employment Agency Award 2018, Singapore Excellence Award and Singapore Quality Brands 2013/2014. These awards are a testament to their consistent delivery of superior services in the domestic helper industry.
JayaMaids doesn’t just provide domestic helpers—they create long-term partnerships with families, ensuring satisfaction and peace of mind. Their years of expertise, commitment to excellence, and client-first philosophy make them a leader in the industry.
Contact
Hougang Branch:
Whatsapp Hougang Branch
21 Hougang St 51, #01-14, Hougang Green Shopping Mall Singapore 538719
Phone: 6387 0900 / 9620 0601
Bedok Branch:
Whatsapp Bedok Branch
551 Bedok North Avenue 1, #01-554 Singapore 460551
Phone: 6284 2900 / 8859 6670
Bukit Timah Branch:
Whatsapp Bukit Timah Branch
Phone: 6011 8929 / 8898 3381
2) Magnum Maid Agency

For families in Singapore seeking reliable and well-trained Indonesian domestic helpers, Magnum Maid Agency stands out as one of the top choices. With over 10 years of experience in the industry and a dedicated training center in Indonesia, the agency specialises in matching families with skilled helpers who can seamlessly integrate into their homes.
Why Magnum Maid Agency for Indonesian Maids?
- Dedicated Indonesian Training Center
Magnum Maid Agency operates its own training facility in Indonesia, ensuring that all domestic helpers are thoroughly trained in essential skills, including childcare, elderly care, and household management. This tailored training equips Indonesian maids to meet the unique needs of Singaporean households. - Focus on Cultural Compatibility
The agency places a strong emphasis on understanding the cultural nuances and language abilities of Indonesian maids to ensure they adapt easily to life in Singapore. This cultural compatibility enhances the comfort and effectiveness of the helpers in their roles. - Personalised Recruitment Plans
Magnum Maid Agency takes the time to fully understand each client’s specific needs through detailed briefings. Whether you require assistance with childcare, eldercare, or general housekeeping, the agency creates a customised recruitment plan to match you with the right Indonesian maid. - Affordable and Transparent Services
The agency prides itself on providing high-quality recruitment services at reasonable and competitive rates / cost, ensuring families receive value without hidden costs.
Magnum Maid Agency’s approach goes beyond recruitment—it’s about building long-term partnerships with clients and ensuring satisfaction. Their experienced team carefully evaluates each candidate’s skills, personality, and experience to guarantee a seamless fit for your household.
Contact
Bukit Timah Branch:
170 Upper Bukit Timah Road #03-14 Bukit Timah Shopping Centre S588179
Whatsapp: 8339 0647
Phone: 6463 6388
Katong Branch:
865 Mountbatten Road #01-21 Katong Shopping Centre Singapore 437844
Whatsapp: 8128 1151
Phone: 6970 8078
3) JForce Employment Service

JForce is another Indonesia maid agency that takes pride in recruiting and training Indonesian domestic helpers directly through its own training center in Indonesia. Helpers are selected from diverse regions such as Jawa and Sumatra and are thoroughly trained to meet the expectations of Singaporean households. This tailored approach ensures that each helper is familiar with Singapore’s cultural norms and work standards.
Why Choose JForce Employment Service?
- Comprehensive Training Programs
Every domestic helper undergoes extensive pre-deployment training in key areas to equip maids with reliable and professional assistance in areas like:- Household chores: Cleaning, laundry, and general upkeep.
- Childcare: Focused on nurturing and safety.
- Eldercare: Specialised techniques for caregiving.
- Cooking: Including local and international cuisines.
- Strong Reputation and Track Record
Over the years, JForce has established itself as a trusted name in the domestic helper industry. Employers frequently commend the agency for its efficient matching process, professionalism, and responsive customer service. Positive reviews highlight JForce’s commitment to delivering quality service at every stage of the hiring journey. - Bridging the Gap Between Employers and Helpers
Cultural differences and initial adjustments can sometimes lead to misunderstandings. JForce steps in as a mediator, fostering open communication between employers and helpers. Their proactive approach ensures a harmonious working relationship, particularly during the crucial first three months of employment. - Comprehensive Post-Placement Support
JForce stands by its clients even after placement with a suite of after-sales services, including:- Counseling Services: Helping resolve any misunderstandings.
- Replacement Guarantees: Ensuring employers have the right fit for their household.
- Conflict Resolution: Promptly addressing concerns to maintain harmony.
Contact
Main WhatsApp number: 8310 8988
Boon Keng Branch:
23 Bendemeer Road, #01-515, S330023
Phone: 6635 2506
Ang Mo Kio Branch:
725 Ang Mo Kio Ave 6, #01-4140, S560725
Phone: 6909 2213
Jurong Branch:
345 Jurong East St 31, #01-13, S600345
Phone: 6909 7782
4) Super Employment Specialist Pte Ltd

Having been established in 2002, Super Employment Specialist Pte Ltd is one of the largest hiring agencies in Singapore. In fact, they are one of the few agencies that have overseas training centres in various countries like the Philippines, Indonesia, Thailand, and India. They equip their maids with the necessary skills to know general housekeeping, child care, and elderly care. As such, they hire and train qualified workers from these countries.
With their carefully curated database of highly skilled maids, Super Employment Specialist Pte Ltd ensures a simple and easy process of hiring the right Indonesian maid for you.
Cost:
- Prices are dependent on your needs. Please contact the agency through their email.
Why should you choose Super Employment Specialist Pte Ltd?
Super Employment Specialist Pte Ltd has really good MOM ratings. With their retention rate at 72.73%, transfer rate at 0.58%, and placement volume at 187, all their ratings are better than industry standards. Their high ratings are a testament to the quality that this agency espouses.
While there are no client reviews on their website, it did show a few interesting details. For example, Super Employment Specialist Pte Ltd is not only licensed by the MOM but they are also accredited by the Association of Employment Agencies Singapore. Likewise, since they are one of the largest recruiters of foreign domestic workers in the country, they specialise in the sourcing and placement of experienced maids to both local and expatriate families. In addition, their sales team is capable of speaking various languages/dialects to assure the right pairing of clients and maids. Lastly, they assure that they charge a reasonable fee with no hidden cost.
As such, if you are looking for an agency that will help you find the right maid for you, choose Super Employment Specialist Pte Ltd.
Super Employment Specialist Pte Ltd
- Address: 545 Orchard Road #05-18, Far East Shopping Centre, Singapore
- Contact Number: 6732 5855
- Email: superemployment@yahoo.com.sg
- Website: https://supermaid.com.sg/
- Opening Hours:
- Mon to Fri: 10 am to 7 pm
- Sat and Sun: 10 am to 5 pm.
5) Unistarr Employment

Unistarr Employment employs highly skilled house helpers from Indonesia, Cambodia, the Philippines, and Myanmar. With their well-crafted website, they aim to create a one-stop shop for all your household servicing needs. Through their site, you can sift through a catalogue of maids with various specialties such as housekeeping, cooking, elderly care, and child care.
That said, apart from providing you with all the possible options so you can hire the right maid for your family, they also provide an after-service to follow up with you and how the maid is fitting-in in with your family. Likewise, they provide counseling and solutions in the event of issues.
Unistarr Employment has two locations across Singapore: in Bukit Timah Shopping Centre and in Katong Shopping Centre.
Cost:
- Prices are dependent on your needs. Please contact the agency through their email.
Why should you choose Unistarr Employment?

Unistarr Employment’s ratings from MOM are all better than the industry standard. With their retention rate at 73.68%, their transfer rate a 0.31%, and their placement volume at an average of 351, it shows the efficiency and effectiveness of this agency. Likewise, they have garnered awards such as the Singapore Enterprise Award and the Promising SME 500 Award for their outstanding service and performance throughout the years.
As such, if you are looking for an award-winning agency that offers a one-stop shop of any housekeeping needs, better choose Unistarr Employment.
Unistarr Employment
- Address: [Bukit Timah Branch] Bukit Timah Shopping Centre, 170 Upper Bukit Timah Road, #01-33, Singapore
- Contact Number: +65 9647 4758/ +65 9723 4920
- Email: enquiryunistarr@gmail.com
- Website: https://unistarr.com.sg/
- Opening Hours:
- Mon to Fri: 10 am to 7 pm
- Sat and Sun: 10 am to 5 pm
6) Nation Human Resources Pte Ltd

Nation is one of the leading employment agencies in Singapore serving over 50,000 households. Its mission is to bring quality and reliable domestic household services to meet the needs of every family in Singapore. Nation was one of the first maid agency in Singapore to receive an ISO 9001 certification. Likewise, it was the first to have a training centre for foreign domestic workers within its office.
The agency has three branches: the Jurong Service Centre, the Tampines Service Centre, and the Toa Payoh Service Centre, and they have more than 20 experienced trainers and consultants.
Cost:
- Salary of an Indonesian maid is usually around $550.
Why should you choose Nation?

Based on their MOM ratings, Nation’s transfer rate is at 0%, meaning, the foreign domestic workers placed by the agency have not been moved to 3 or more employers within one year. Unfortunately, their retention rate is below the industry average of 62%. That said, with the placement volume average of 460, it shows that people still trust the agency to pair them with the right helper.
While there are no client reviews that can be found online, the agency’s FAQ page highlights some reasons why you should choose this agency. First, their maid selection is pretty stringent in order to provide the best possible selection to their clients. Second, if the foreign domestic worker (FDW) is deemed unsuitable for the family, apart from providing counseling and advisory services, the agency can/will replace the FDW as soon as possible. Lastly, all maids will undergo training in the elderly and special care. This increases the capabilities of maids and helpers being employed. As such, if you are looking for an agency that ensures well-trained professionals, choose Nation.
Nation Human Resources Pte Ltd
- Address: [Jurong Service Centre] 135 Jurong Gateway Road #05-317 Singapore 600135
- Contact Number: [Jurong Service Centre] (+65) 6388 8888
- Email: jurongeast@nation.sg
- Website: https://nation.sg/
7) Universal Employment Agency

Universal Employment Agency Pte Ltd is a leading employment agency that specialises in the placement of foreign domestic workers from the Philippines, Indonesia, and Myanmar. With at least 35 years of service in the industry, Universal Employment Agency, the agency boasts a high success rate of matching employers with domestic helpers. This is a testament to the high level of professionalism and service the agency provides. Therefore, Universal Employment Agency is touted as one of the best maid agencies in the country.
Cost:
- Prices are dependent on your needs. Please contact the agency through their email.
Why choose Universal Employment Agency?

Based on their record on MOM’s website, this agency has been rating than the industry average. For example, their retention rate is 72%. In addition, their transfer rate is also better than the industry average. Likewise, their placement volume, in which the industry average is only 47. They had a whopping 473 placements from October 2021 to October 2022.
In addition, by looking through their customer reviews, it shows that the agency was responsive, efficient, and professional. As such, many clients have been satisfied with the helper that was placed with them.
Universal Employment Agency:
- Address: 304 Orchard Road, #03-52 Lucky Plaza, Singapore 238863
- Contact numbers: 6735 3456, 6735 2977
- Email: info@universal.sg
- Website: https://www.universal.sg/
- Opening Hours:
- Mon to Fri: 10 am to 7 pm
- Sat & Sun: 10am to 5pm
- Closed every Tuesday and public holidays
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Given the plethora of available maid agencies, it makes it difficult to find the right one to help you get the Indonesian helper that you need and want. That said, I hope this article will be able to help you whittle down which agencies to contact.
Good luck finding your Indonesian helpers!