Hiring a debt collection agency can make the difference between recovering overdue payments and writing off bad debts. Whether you’re a business owner dealing with late-paying clients or an individual trying to reclaim outstanding dues, working with a professional agency ensures a structured and legal approach to debt recovery.
In Singapore, numerous agencies offer specialized collection services, ranging from corporate debt recovery to personal loan collections. To help you find the right provider, we’ve compiled a list of the best debt collection agencies that combine experience, ethical practices, and effective recovery strategies to maximize your chances of getting paid.
When Should You Hire a Debt Collection Agency?
Unpaid invoices and overdue debts can create serious financial strain, making it difficult for businesses to maintain cash flow and sustain operations. While some companies attempt to recover debts independently, prolonged delays in payment can reduce the chances of successful recovery. Knowing when to engage a debt collection agency can help businesses act promptly and secure outstanding payments before they become uncollectible.
Key Situations That Require Debt Collection Services
- Invoices Are 90 Days Overdue – The longer an invoice remains unpaid, the harder it becomes to recover. If a debt extends beyond 90 days, professional collection agencies use structured recovery strategies to improve the likelihood of repayment.
- Repeated Payment Delays – When a customer continuously postpones payments despite multiple reminders, it may signal financial trouble or deliberate avoidance. Debt collectors specialize in negotiation and persistence, ensuring consistent follow-ups to secure payments.
- Customer Becomes Unresponsive – If emails, calls, and formal notices go unanswered, it indicates a debtor’s reluctance to pay. Debt collection agencies have the resources to track down debtors and enforce payment.
- Legal Action May Be Required – Some cases necessitate legal intervention. Licensed debt collection firms provide legal expertise, issuing demand letters or initiating court proceedings when necessary.
By engaging a debt collection agency early, businesses can prevent further financial losses and improve overall debt recovery success rates, allowing them to focus on growth without unnecessary disruptions.
What to Consider When Choosing a Debt Collection Agency
Selecting the right debt collection agency ensures an ethical, effective, and legally compliant recovery process. Here’s what to look for when hiring one:
- Reputation and Success Rate – Look for agencies with a proven track record of recovering debts. Customer reviews, testimonials, and case studies can give insight into their reliability and effectiveness.
- Legal Compliance – Debt collection in Singapore must follow strict legal guidelines. Choose an agency that adheres to the Consumer Protection (Fair Trading) Act, Debt Collection Business Licensing Regulations, and Personal Data Protection Act (PDPA) to ensure lawful operations while avoiding aggressive or unethical tactics.
- Industry Experience – Some agencies specialize in corporate debt, SME collections, or personal loan recovery. Selecting one with relevant industry experience increases the chances of a successful recovery and ensures they understand sector-specific challenges.
- Collection Methods – Ensure the agency follows professional and non-harassing collection practices, such as written notices, structured negotiations, and legal procedures when necessary. They should also have a well-documented process for dispute resolution.
- Fee Structure – Agencies typically charge a flat fee or commission based on the amount recovered. Understanding their pricing model helps avoid unexpected costs. Some agencies also offer no-recovery, no-fee arrangements, which can be beneficial for businesses with high-risk debts.
A well-chosen debt collection agency will act as an extension of your business, recovering outstanding payments while maintaining professionalism and protecting your company’s reputation.
1. Debt Collection Pte Ltd
Established in 2009, Debt Collection Pte Ltd is one of Singapore’s most recognized names in debt recovery, offering comprehensive collection solutions for individuals, SMEs, and corporations across various industries. The company operates with a customer-centric approach, ensuring ethical, legal, and professional collection methods while maintaining strong client relationships built on trust and transparency.
With over 1,000 clients, Debt Collection Pte Ltd has successfully assisted businesses in recovering outstanding payments, reducing financial losses, and improving overall cash flow. Their technology-driven approach includes a real-time case tracking system, enabling clients to monitor progress and communicate directly with their assigned collections manager for timely updates.
Debt Collection Pte Ltd is known for its structured, transparent, and performance-based fee model, ensuring clients only pay for results. The company also provides tailored collection strategies, adapting its approach to different industries, whether it’s the construction sector, automotive industry, F&B, or healthcare. Additionally, their multilingual team enhances communication with diverse clientele, ensuring a seamless and effective recovery process.
Services Offered
Debt Collection Pte Ltd provides a wide range of services, including:
- Personal Debt Collection – Recovering overdue payments for individuals, including personal loans and unpaid invoices, while maintaining discretion and professionalism.
- Corporate Debt Collection – Specializing in B2B collections, the firm assists businesses in retrieving outstanding invoices, supplier payments, and contractual debts.
- International Debt Collection – Leveraging global networks, Debt Collection Pte Ltd helps recover overseas debts with international legal compliance.
- Debt Management Advisory – Assisting businesses in structuring their accounts receivable strategies to minimize bad debts and improve collection efficiency.
- Legal Debt Recovery – Partnering with legal professionals, the firm offers legal consultation and support for complex debt cases requiring court involvement.
Must-Know Details
- Provides a performance-based collection model with low commission fees.
- Has an in-house legal team to provide legal support for challenging debt cases.
- Real-time online tracking system allows clients to monitor collection progress.
- Works with businesses across various industries, including construction, trade, automotive, fitness, F&B, and healthcare.
- Committed to ethical and professional debt collection methods to protect client reputation.
2. Oddcoll
Oddcoll is a global debt collection platform that connects businesses with local debt collection agencies worldwide, including Singapore. Unlike traditional collection firms, Oddcoll offers a digital-first approach, allowing businesses to initiate debt recovery efforts through their online platform, where cases are assigned to local experts familiar with regional laws and collection practices. This ensures a seamless and efficient process without the need for businesses to directly manage legal or language barriers.
By working exclusively with pre-vetted collection agencies and legal professionals in Singapore, Oddcoll ensures that debt recovery efforts comply with local regulations and business norms. Their international coverage makes them an ideal choice for businesses that deal with cross-border transactions, ensuring that outstanding payments are pursued efficiently across multiple jurisdictions. Businesses dealing with overdue invoices in different countries benefit from Oddcoll’s streamlined approach, as their network of professionals handles the complexities of international debt recovery.
Oddcoll’s fee structure is results-based, meaning clients only pay if the debt is successfully recovered. This performance-driven model makes their service attractive to companies looking for a risk-free way to retrieve unpaid invoices. Additionally, their transparent pricing structure eliminates hidden costs, giving businesses full visibility into the collection process.
Services Offered
Oddcoll specializes in business-to-business (B2B) debt recovery with an emphasis on international and cross-border collections:
- International Debt Collection – Partners with local debt recovery specialists in Singapore and other countries to ensure legal compliance.
- Commercial Debt Recovery – Focuses on B2B collections, helping companies recover unpaid invoices from domestic and foreign clients.
- Legal Debt Collection Support – Provides access to law firms specializing in debt recovery if a case requires legal escalation.
- No-Win, No-Fee Collections – Clients only pay if the debt is successfully recovered, minimizing financial risk.
- Digital Collection Platform – A user-friendly online portal where clients can submit and monitor collection cases in real-time.
Must-Know Details
- Works with local Singaporean debt collection agencies for compliance with local laws.
- Specializes in B2B and international debt recovery, making it ideal for businesses with overseas clients.
- No upfront costs—clients only pay upon successful debt collection.
- Provides legal assistance through partner law firms if needed.
- Entire debt collection process is managed through a digital platform, ensuring fast case submissions and transparent tracking.
3. Lions Chambers LLC
Lions Chambers LLC is a Singapore-based law firm offering debt recovery services through legal means. Unlike traditional debt collection agencies, their approach is legally backed, ensuring compliance with Singapore’s strict debt collection regulations. They assist businesses and individuals in recovering outstanding debts by leveraging legal demand letters, negotiations, and, if necessary, court proceedings to enforce payment obligations.
With an experienced team of lawyers specializing in debt recovery, Lions Chambers provides customized solutions based on the complexity of each case. Their services cater to businesses dealing with delinquent commercial accounts and individuals seeking legal avenues to reclaim unpaid debts. Additionally, their expertise extends to handling high-value disputes, contractual breaches, and cases involving persistent non-payment.
One of the key advantages of Lions Chambers is its ability to escalate debt disputes to litigation if amicable collection efforts fail. This makes them an ideal choice for cases where legal enforcement is required, such as recovering large debts, dealing with uncooperative debtors, or enforcing judgments against defaulting parties. Their strategic legal approach ensures that clients have the necessary support to maximize debt recovery while adhering to legal and ethical standards.
Services Offered
Lions Chambers LLC provides legally backed debt collection services to ensure compliance with Singapore’s laws:
- Legal Demand Letters – Drafts and sends formal legal notices to debtors, urging payment before escalation.
- Negotiation & Mediation – Attempts to amicably resolve disputes through direct negotiations before legal proceedings.
- Debt Litigation & Court Representation – Assists clients in taking legal action against non-paying debtors when necessary.
- Debt Enforcement Actions – Implements legal measures such as writs of seizure and garnishment orders to recover debts.
- Corporate & Commercial Debt Recovery – Specializes in B2B debt collection, ensuring compliance with business laws.
- Personal Debt Recovery – Helps individuals claim outstanding personal loans or unpaid salaries through legal channels.
Must-Know Details
- Law firm-based debt recovery ensures full legal compliance.
- Suitable for high-value debts or cases requiring legal intervention.
- Offers both pre-litigation negotiation and court enforcement if needed.
- More structured and legally binding compared to traditional collection agencies.
- Ideal for businesses and individuals who need formal legal backing for debt claims.
4. Debt Collector Singapore
Debt Collector Singapore is a trusted debt recovery agency specializing in fast, ethical, and effective debt collection for businesses and individuals. Their approach focuses on negotiation and dispute resolution rather than aggressive collection tactics, ensuring compliance with Singapore’s debt collection laws while maintaining professionalism in client interactions.
With a team of experienced professionals, Debt Collector Singapore assists clients in recovering unpaid invoices, overdue personal loans, and business debts. They operate on a no-collection, no-commission basis, meaning clients only pay if the agency successfully recovers the debt. This performance-based structure ensures accountability and commitment to results, making it a risk-free option for businesses and individuals seeking debt recovery solutions.
They also provide debt management consultation, helping businesses prevent bad debts by implementing better credit control measures and structured repayment strategies. Whether dealing with corporate disputes, personal loan defaults, or small business overdue payments, Debt Collector Singapore offers a cost-effective, legally compliant, and results-driven solution tailored to various industries and financial situations.
Services Offered
Debt Collector Singapore offers a comprehensive range of debt recovery services tailored to businesses and individuals:
- Corporate Debt Recovery – Assists businesses in reclaiming overdue invoices and unpaid contractual fees.
- Personal Debt Collection – Helps individuals recover loans, rent arrears, and unpaid personal debts.
- B2B Debt Collection – Specializes in business-to-business (B2B) collections for SMEs and corporations.
- Legal Debt Recovery Support – Works with legal experts to escalate disputes when necessary.
- Debt Prevention Advisory – Offers credit risk management solutions to prevent future bad debts.
- International Debt Recovery – Provides solutions for collecting debts outside Singapore through global networks.
Must-Know Details
- No collection, no commission policy – Clients only pay if recovery is successful.
- Strict compliance with Singapore’s debt collection regulations.
- Ethical negotiation-based approach—no harassment or intimidation tactics.
- Offers legal escalation options for uncooperative debtors.
- Suitable for corporate, SME, and personal debt recovery cases.
5. Atradius Collections
Atradius Collections is a globally recognized debt collection agency with a strong presence in Singapore, offering seamless commercial debt recovery services for businesses of all sizes. With a history spanning over 90 years, they specialize in B2B debt recovery, helping businesses recover outstanding invoices both domestically and internationally.
What sets Atradius Collections apart is their integration with credit insurance solutions, providing businesses with risk management strategies to prevent future bad debts. Their approach to debt collection is ethical, professional, and fully compliant with Singapore’s financial regulations.
Atradius Collections operates in over 96% of countries worldwide, making them an ideal choice for businesses with global operations or clients outside of Singapore. They leverage a structured, legal-first approach that includes amicable negotiation, legal action, and dispute resolution, ensuring high recovery rates with minimal reputational risk.
Services Offered
Atradius Collections specializes in corporate and cross-border debt recovery, offering:
- B2B Debt Collection – Helping businesses recover outstanding commercial invoices.
- International Debt Recovery – Global collection services in over 96% of countries worldwide.
- Legal Debt Recovery – Assistance with legal proceedings when amicable solutions fail.
- Credit Risk & Prevention – Integrated solutions to minimize future bad debts.
- Accounts Receivable Outsourcing – End-to-end receivables management for businesses.
Must-Know Details
- Industry leader with over 90 years of experience in debt collection.
- Specializes in business-to-business (B2B) collections, no personal debt recovery.
- Operates in 96% of countries worldwide, ideal for companies with international clients.
- Integrated credit insurance options to mitigate risk.
- Compliance-focused with Singapore’s financial and debt collection laws.
6. CIS DRS
CIS DRS is a leading debt collection agency in Singapore, specializing in corporate and international debt recovery. As part of the Credit Information & Servicing Group, they have extensive expertise in handling commercial debt disputes and negotiating settlements while adhering to ethical and regulatory compliance standards. Their commitment to professionalism ensures that debt recovery efforts are conducted with integrity, safeguarding client relationships.
With a global presence spanning over 130 countries, CIS DRS is well-equipped to manage cross-border debt collection, making it a go-to agency for multinational corporations. Their services include pre-litigation recovery, mediation, and legal action support, ensuring businesses can recover outstanding debts through structured and professional means. They also offer credit risk analysis and due diligence assessments to help companies minimize future financial exposure.
They focus on minimizing financial losses by employing customized recovery strategies, leveraging data-driven insights, legal expertise, and dispute resolution techniques to maximize collection success rates. With a results-oriented approach, CIS DRS ensures that clients receive tailored solutions that align with their industry-specific needs, optimizing the chances of successful debt recovery.
Services Offered
- Corporate Debt Recovery – Specializing in B2B collections for businesses.
- International Debt Collection – Covering 130+ countries for global recoveries.
- Legal Debt Collection Support – Providing legal assistance if necessary.
- Credit Risk & Compliance Consultation – Helping businesses reduce debtor risks.
- Negotiation & Mediation Services – Settling disputes through professional mediation.
Must-Know Details
- Operates in over 130 countries, ideal for businesses with overseas clients.
- Focuses on commercial debt recovery, not personal debt collection.
- Uses legal compliance-based recovery strategies to maintain ethical standards.
- Provides customized debt recovery solutions based on client needs.
- Partners with legal firms for seamless litigation support if needed.
7. Debitura
Debitura is a tech-driven international debt collection platform that provides efficient and fully digital debt recovery services in Singapore. Unlike traditional agencies, Debitura operates as a global marketplace, connecting businesses with local debt collection specialists and legal experts to ensure the highest chances of recovering outstanding debts.
With a no-win, no-fee model, clients can initiate debt collection requests online, and the system matches them with pre-vetted collection agencies, lawyers, or enforcement professionals based on the case’s complexity. Debitura’s AI-powered system helps streamline debt recovery by offering customized collection strategies, legal action support, and credit risk assessments for businesses of all sizes.
Their network covers 150+ countries, making them a preferred choice for companies with international clients who need effective cross-border debt recovery solutions.
Services Offered
- B2B Debt Collection – Specializing in commercial debt recovery.
- International Debt Collection – Operating in 150+ countries for global businesses.
- Legal Debt Recovery – Assisting with legal action when necessary.
- Credit Risk Assessment – Helping businesses minimize future debtor risks.
- Debt Collection Automation – AI-powered case tracking and progress updates.
Must-Know Details
- No-win, no-fee model, meaning clients only pay if debts are successfully recovered.
- Fully digital platform, allowing businesses to submit cases online.
- Matches clients with local debt collection experts and lawyers for efficient recovery.
- Covers over 150 countries, making it ideal for international debt collection.
- Offers both amicable recovery and legal enforcement services based on client needs.
8. Info Capital
Info Capital is a debt recovery and legal services firm that specializes in helping businesses and individuals recover outstanding debts efficiently. Unlike conventional collection agencies, Info Capital integrates debt collection with legal expertise, ensuring a structured and compliant approach to debt recovery.
The company assists with both amicable settlements and legal proceedings, offering a customized strategy for each case based on the debtor’s profile. Info Capital also provides financial consultancy services, helping businesses evaluate debtor risk, manage outstanding accounts, and implement preventive measures to reduce future losses.
By combining negotiation techniques, legal compliance, and data-driven collection methods, Info Capital maximizes recovery rates while ensuring ethical and professional debt resolution.
Services Offered
- B2B & B2C Debt Collection – Tailored debt recovery for businesses and individuals.
- Legal Debt Recovery – Assistance with court proceedings, writs of summons, and enforcement orders when necessary.
- Debt Restructuring Consultation – Helping creditors and debtors establish repayment plans.
- Financial Risk Analysis – Assessing debtor credibility to minimize future defaults.
- Skip Tracing Services – Locating hard-to-find debtors.
Must-Know Details
- Combines debt collection with legal expertise for a structured approach.
- Offers financial risk assessments to prevent future unpaid debts.
- Provides legal assistance for cases requiring formal proceedings.
- Focuses on ethical and professional debt recovery strategies.
- Works with both corporate and individual clients.
9. Debt Recovery Pte Ltd
Debt Recovery Pte Ltd is a professional debt collection agency in Singapore specializing in commercial and personal debt recovery. With a reputation for efficient and ethical collection strategies, the agency assists businesses and individuals in reclaiming outstanding debts, ensuring smooth financial operations.
The company provides comprehensive debt collection solutions, including credit management advisory services, repossessions, and commercial litigation support. Whether handling small business debts or large enterprise recoveries, Debt Recovery Pte Ltd prioritizes professionalism and legal compliance, ensuring clients recover what is owed without damaging business relationships.
With a team of experienced debt collectors, Debt Recovery Pte Ltd employs proven negotiation techniques and legal avenues to maximize debt recovery success rates. Their expertise in managing delinquent accounts and advising on credit strategies makes them a reliable partner for businesses looking to streamline their receivables.
Services Offered
- Professional Debt Collection – Assistance with both commercial and personal debt recovery.
- Repossessions – Retrieval of assets linked to unpaid debts.
- Credit Management Services – Advisory services to improve accounts receivables.
- Commercial Debt Recovery – Enterprise-level debt collection with a focus on reputation management.
- Small Business Debt Recovery – Helping SMEs recover unpaid accounts.
- Commercial Litigation Support – Legal guidance for escalated debt recovery cases.
Must-Know Details
- Specializes in corporate and personal debt recovery.
- Offers credit management services to help businesses reduce delinquent accounts.
- Provides legal support and repossession services when required.
- Has a strong track record of recovering debts while maintaining professional relationships.
10. Cosmo Debt Collection Agency (Cosmo DCA)
Cosmo Debt Collection Agency (Cosmo DCA) is a professional debt collection service provider in Singapore, specializing in both commercial and consumer debt recovery. Their approach focuses on ethical and legal collection strategies, ensuring compliance with local regulations while delivering high recovery success rates. Cosmo DCA assists businesses and individuals in managing overdue accounts, recovering unpaid debts, and improving cash flow without damaging client relationships. Their team is experienced in negotiation and mediation, aiming to resolve outstanding debts amicably while maintaining professionalism.
With expertise across various industries, including finance, retail, and corporate sectors, Cosmo DCA provides tailored debt recovery solutions. They offer services ranging from account tracing and reminder calls to full-scale legal escalation when necessary. Their proactive and systematic approach helps businesses reduce financial risks and maintain a healthy revenue stream.
Services Offered
- Commercial Debt Recovery – Assisting businesses in recovering overdue payments from clients and partners.
- Consumer Debt Collection – Helping individuals retrieve unpaid personal loans and outstanding dues.
- Corporate Credit Risk Management – Advising businesses on strategies to minimize bad debt and improve financial stability.
- Negotiation & Mediation – Facilitating amicable solutions between creditors and debtors to ensure smooth settlements.
- Legal Debt Recovery Assistance – Collaborating with legal professionals when necessary for cases requiring legal intervention.
Must-Know Details
- Focuses on ethical and professional debt collection methods.
- Provides tailored solutions for businesses of all sizes.
- Strong emphasis on negotiation and mediation to avoid legal escalation.
- Services are available across various industries, including finance and corporate sectors.
11. Collectius
Collectius is a leading debt restructuring and recovery firm in Singapore, offering a modern, ethical, and technology-driven approach to debt collection. Unlike traditional debt collection agencies that focus solely on aggressive recovery tactics, Collectius prioritizes financial rehabilitation, working with both individuals and businesses to create sustainable repayment solutions. Their customer-centric model helps debtors regain financial stability while ensuring businesses recover outstanding funds effectively.
Operating across banking, financial services, telecommunications, and other industries, Collectius partners with institutions to purchase and manage non-performing loan (NPL) portfolios. By leveraging digital platforms and data-driven insights, they offer customized repayment plans, making it easier for debtors to settle outstanding balances without undue stress.
Collectius’ mission revolves around fairness, transparency, and ethical debt resolution. With a commitment to regulatory compliance and professional debt management, they have established themselves as a trusted partner for businesses looking to recover debts while maintaining strong customer relationships. Their FinTech-integrated platform streamlines collection efforts, reducing inefficiencies and ensuring optimal recovery rates for creditors.
Services Offered
- Debt Portfolio Acquisition & Management – Purchase and handling of non-performing loan (NPL) portfolios from banks and financial institutions.
- Consumer Debt Recovery – Assisting individuals in resolving outstanding debts through structured and flexible repayment plans.
- Corporate Debt Collection – Helping businesses recover unpaid debts while maintaining customer goodwill.
- Debt Restructuring Solutions – Offering tailored financial strategies to help debtors regain financial control.
- Digital Debt Resolution – Utilizing AI-powered FinTech platforms to enhance collection efficiency and customer experience.
Must-Know Details
- Specializes in purchasing and managing non-performing loans (NPLs).
- Uses data-driven FinTech solutions to improve repayment success rates.
- Focuses on non-aggressive, ethical debt collection strategies.
- Works primarily with banks, financial institutions, and telecom providers.
- Offers structured repayment plans to assist debtors in financial recovery.
Final Thoughts
Finding the right debt collection agency in Singapore can make all the difference in recovering outstanding payments while maintaining professional relationships. Whether you need a firm that specializes in ethical debt resolution, corporate debt recovery, or legal enforcement, there are agencies tailored to different financial needs. Businesses should consider factors such as collection methods, industry expertise, compliance with regulations, and customer service approach when selecting a provider.
For individuals facing debt collection, it’s equally important to work with agencies that offer structured repayment plans and financial rehabilitation options. A well-chosen debt collection service ensures that both creditors and debtors achieve a fair and effective resolution.
By understanding industry practices, comparing service offerings, and selecting a reputable agency, businesses can improve cash flow while protecting their brand reputation. Ultimately, working with a trustworthy and professional debt collection agency is the key to recovering overdue funds efficiently and ethically in Singapore’s financial landscape.
